Frequently Asked Questions

  • We're a nutrition-led, London based catering company built around long-term health and sustainability rather than these being add-ons. We're a certified B Corp,  the first female-founded catering company to achieve certification,  and the first catering company globally to earn the “Works with WELL” designation.

  • Yes. B Corp certification holds us to verified standards across social and environmental performance, so our credentials are independently assessed rather than self-declared.

  • The “Works with WELL” designation is awarded by the International WELL Building Institute, the body behind the WELL Building Standard for health and wellbeing in workplaces. It verifies that a product or service contributes to WELL-certified spaces, so as a WELL-designated caterer, our food is recognised as supporting the health-focused environments our clients are building. We were the first catering company globally to achieve it.

  • Healthy food doesn't just support wellbeing, it can help employees maintain energy, concentration and productivity throughout the day. At Pow Food, every menu is designed to make nutritious eating simple, delicious and accessible, helping teams feel and perform at their best.

  • A healthier workplace starts with the everyday choices people make, including what they eat. As more organisations prioritise employee wellbeing, healthy catering has become an important part of creating workplaces where people can thrive. At Pow Food, every menu is chef-made and nutritionist-designed to support energy, balance and long-term health, helping businesses invest in the wellbeing of their teams through food that's as nourishing as it is delicious.

About Pow Food

Scale & event types

  • Anywhere from 30 to 1,000+ guests. Whether it's a boardroom lunch or a large-scale conference, we scale to the brief.

  • Yes. We offer conference and delegate catering with structured packages. 

  • Yes. From board lunches and three-course dinners to formal receptions and client hospitality, we provide fully styled and served catering - with staffing, glassware, crockery and linen to match the occasion.

  • We’re a corporate caterer at heart, so private parties and weddings aren’t our usual remit. That said, if you’re specifically after nutrition-led catering for a large private occasion, we’re happy to hear from you, get in touch and we’ll let you know if we can help.

Service formats & on-site support

  • Drop & Go arrives fully prepared and ready to eat - no assembly or set up required at your end. Styled & Served is our fully managed option: our team delivers, sets up the display, serves where needed and clears down afterwards, ideal for team lunches and events.

  • Yes. Everything is prepared in our central kitchen and arrives ready to eat, so you don’t need a commercial kitchen or on-site cooking facilities.

  • No,  that's why we operate an off-site model. Any workplace or venue can host our catering regardless of its facilities.

  • Yes, for Styled & Served and formal events we provide trained front-of-house and serving staff. Staffing numbers depends on the number being catered for and whether options are being self served, or served by our team.

  • Yes, we provide all platters and utensils for styled and served buffets, and for formal events we can arrange crockery, cutlery, glassware and linen hire alongside the catering, so everything is coordinated through one supplier. Any hire equipment is invoiced transparently with a management fee.

  • Yes, this is what we do best. Alongside one-off event and Drop & Go catering, we run regular workplace programmes, from signature buffet lunches to fully managed contract catering - and adapt to fluctuating headcounts week to week.

  • Yes. Our catering services are designed to support informed choices. Within your confirmed menu, employees can select options of their choice, with different dietary requirements and preferences catered for.

  • Every menu is designed with guidance from our nutritionist, so dishes are built around gut health, energy, balance and long-term health rather than nutrition being an afterthought.

  • Our buffets are 80% organic, plant-forward and balanced, seasonal, and change regularly with a 4 week rotation. You can select your dishes from our protein mains, carbohydrates, hot vegetables, salads, soups and desserts of the day. The most popular buffet option is a 7 dish, with 3 protein options and 4 sides. 

  • Yes. Standard packages can be built up with additional proteins, extra sides or dessert additions to suit your headcount, appetite and budget, just flag it when you enquire.

  • Absolutely. For contract clients, we tailor everything to your workplace - menu format and services are built around your team, site and specific requirements, with a seasonal, nutritionist-led menu that rotates regularly so people always eat well.

    For day-to-day workplace catering, we serve a seasonal, nutritionist-led menu that rotates regularly and caters for all the usual dietary needs, so your team always eats well and has variety. And for events, bespoke menu design is core to what we do - whether it’s a formal dinner, a press launch or a brand activation. We build these menus around your occasion, dietary needs and any cuisine or theme direction, from straightforward plant based or low-GI options to specialised brain-food or skin-food curations.

  • Our menus are plant-forward by design, so there's always substantial choice for vegans and vegetarians, plants are at the core rather than an afterthought.

  • Yes, dishes come with transparent allergen and nutritional information can be provided upon request. We also offer nutritionist-led workshops and educational buffets for teams who want to go deeper.

Menus & customisation

Dietary requirements, allergens & cross-contamination

  • Yes. We handle the full range of dietary requirements and provide clear allergen information for every dish. Share your team's requirements when you enquire and we'll build them into the menu. However, please note that while a specific allergen might not be on the menu,  as food allergens are present in our kitchen, we cannot guarantee that any menu items will be completely free from a particular allergen.

  • Every dish is served with clear labelling, and allergen information is drawn from our allergen matrix as the single source of truth. 

  • Yes. We regularly cater strict gluten-free and vegan requirements and label every dish clearly. For guests with medically strict needs, let us know in advance so we can advise on the safest options.

  • Yes. We can build menus that exclude specific ingredients - including red meat, pork, nuts or anything else your team requires, whether for dietary, cultural or religious reasons.

  • We prioritise seasonal British produce wherever possible and source over 80% organic ingredients. We work closely with trusted suppliers who share our commitment to quality, sustainability and animal welfare.

  • We advocate our packaging-free services first, however all of our packaging is recyclable or compostable and made using toxin free materials. We source from companies such as Notpla and Ecopak, and are continually reviewing and improving our packaging to minimise environmental and health impact.

  • Our approach spans plant-forward menus, responsible packaging, zero-waste kitchen practices, carefully vetted suppliers, and food-waste partnerships that redirect surplus to Londoners who need it. 

  • Edible surplus is donated through our charity partnerships, City Harvest and the Marylebone Project, so meals help address London hunger rather than going to waste. 

  • We actively monitor our carbon output across sourcing, packaging and operations and work to reduce it, then partner with Future Forest to support UK-based carbon projects that compensate for our residual emissions.

Sustainability

Delivery & operations

  • We currently deliver to offices and businesses across London, within a 3-mile radius of either our Mayfair base or our kitchen in Park Royal (NW10). That covers much of central London - the West End, City, Westminster, Kensington & Chelsea, as well as west and northwest London, including Acton, Ealing, Shepherd’s Bush, Chiswick, Kilburn and Wembley. Not sure if you’re in range? Just get in touch and we’ll confirm.

  • We deliver Monday to Friday, any time between 6am and 7pm. Let us know your preferred slot and we’ll do our best to fit around your schedule.

  • Loading bay and access details are required for delivery, and any specific information that ensures the smoothest, quickest process is appreciated. As our equipment is heavy, a lift is essential, please warn us in advance of any maintenance work requiring us to use step access and we will provide the manpower for this accordingly.

  • Yes, we cater events across the day and into the evening. 

  • You can always contact us to check availability, however for most jobs we require 7 working days notice, preferably 14, and a month for large scale events.

  • Our minimum order is £500, or 20 heads.

  • We accept both bank transfer and card payment. You can also set up an account with us. Card can be quicker where internal procurement approval is needed, so let us know what suits your finance process.

Booking & payment