Pow Food Delivery Policy
Pow Food Delivery Policy
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General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will contact you about a replacement product or issue you and refund at your request, using the original method of payment. -
Delivery Location
Items offered on our website are only available for delivery to addresses in England, Wales, and some areas of Scotland and Ireland. We also accept orders from international customers who are shipping to addresses in the stated areas. Any shipments outside of The UK are not available at this time. -
Delivery Time
Deliveries are made on a Wednesday and Friday and are made via a third party supplier. An estimated delivery time will be provided to you once your order is placed. As orders are made via a third party supplier, we are not liable for the loss or damage of shipments, although we will always do our best to rectify delivery issues. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.Unless there are exceptional circumstances, we make every effort to fulfill your order within the delivery window. Business days are Monday to Friday, except holidays.
Time of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
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Shipping Costs
Shipping costs are set at £6 per delivery. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. -
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at ali@powfood.co.uk -
Questions
If you have any questions about the delivery and shipment or your order, please contact us at hello@powfood.co.uk
Supports your gut health
Designed by nutritionists to support your gut health. Meals rich in fibre, plant diversity, prebiotics and probiotics.
Handcrafted with traditionally grown ingredients
We work with growers and makers who use traditional farming methods and ethical production, using minimal intervention to source the highest quality produce.
Designed by nutritionists, made with love by our chefs in London
Our nutritionists and gut health experts work hand in hand with our chefs to create delicious ready prepared meals.
Our whole food fans
So nice to have balanced, high quality meals ready to go in the freezer after a long day at work. And love how sustainable everything is. We’ll be ordering again soon.
Highly recommended!
We've had a number of different meals from POW, and they're all super tasty and delicious without being too salty, which is a revelation. Even our 7 year old likes them, which given that they're probably aimed at a more complex adult palate (and that she's pretty fussy) is amazing in itself.
Can’t sing it’s praises enough! Everything arrived on time and in perfect condition and removed all the stress I usually have with preparing the food! All my friends have an opinion on food and couldn’t believe that it was a frozen meal
It doesn’t taste like a ready meal at all, it actually tastes like healthy, real food. I also prefer the fact it comes frozen so I have more control over when I eat each meal without having to throw anything away.
